1. Introduction
Welcome to Prishtina Hackerspace CRM ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our member management system.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, username, email address(es), phone number, and password (encrypted).
- Profile Information: Bio, job title, location, profile picture, and social media links.
- Membership Data: Membership status, billing history, and payment information (processed securely via Stripe).
- Usage Data: Log data, IP addresses, browser type, and activity within the platform for security and analytics purposes.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Process membership registrations and payments.
- Send important notifications (e.g., account updates, payment confirmations).
- Improve our platform and user experience.
- Ensure security and prevent fraud.
- Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party services like Stripe (payment processing) and email providers (transactional emails).
- Legal Requirements: When required by law, court order, or governmental authority.
- Community Members: Your public profile information (name, bio, social links) may be visible to other members.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption (HTTPS/TLS), secure password hashing (bcrypt), and access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information via your account settings.
- Request deletion of your account and associated data.
- Opt-out of non-essential communications.
- Request a copy of your data.
To exercise these rights, please contact us at info@flossk.org.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, tax, or audit purposes.
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@flossk.org
- Organization: Free Libre Open Source Software Kosova (FLOSSK)
- Location: Prishtina, Kosovo