Terms of Service

Last updated: December 26, 2025

1. Acceptance of Terms

By accessing and using the Prishtina Hackerspace CRM ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

The Service is a member management platform for Prishtina Hackerspace, operated by Free Libre Open Source Software Kosova (FLOSSK). It provides tools for membership registration, billing, profile management, and community engagement.

3. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose.
  • Violate any laws in your jurisdiction (including but not limited to copyright laws).
  • Post or share content that is offensive, discriminatory, harassing, or harmful.
  • Attempt to gain unauthorized access to the Service or other users' accounts.
  • Interfere with or disrupt the Service or servers.
  • Use automated systems (bots, scrapers) without permission.
  • Share inappropriate links or content in your profile (see our PRHS Policy).

5. Membership and Payments

  • Membership fees are processed securely via Stripe.
  • Fees are non-refundable unless otherwise stated.
  • We reserve the right to change membership fees with 30 days' notice.
  • Failure to pay membership fees may result in account suspension.

6. Content and Intellectual Property

  • You retain ownership of content you post (profile information, bio, links).
  • By posting content, you grant us a license to display and use it within the Service.
  • The Service itself, including its design, code, and branding, is owned by FLOSSK and protected by intellectual property laws.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

8. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, illegal activity, or behavior that harms the community. You may also delete your account at any time via your account settings.

9. Disclaimers

  • The Service is provided "as is" without warranties of any kind.
  • We do not guarantee uninterrupted or error-free operation.
  • We are not responsible for content posted by users.

10. Limitation of Liability

To the maximum extent permitted by law, FLOSSK and Prishtina Hackerspace shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of Kosovo. Any disputes shall be resolved in the courts of Prishtina, Kosovo.

13. Contact Us

If you have questions about these Terms, please contact us:

  • Email: info@flossk.org
  • Organization: Free Libre Open Source Software Kosova (FLOSSK)
  • Location: Prishtina, Kosovo